if you’ve got questions, we have answers.

Q. Is previous food experience necessary in order to be own a McAlister’s Deli® franchise?

A. Yes, for multi-unit franchisees. While you don’t specifically need to have foodservice experience, we do require that you have a member on your Management Team with multi-unit foodservice experience who would also have an equity stake in the business.

Q. How much training is provided in the McAlister's Deli® system of operations?

A. Up to four people must successfully complete our training course, which lasts approximately five weeks. This course provides training in front-of-the-house and back-of-the-house duties, customer service techniques, time management, ServSafe and CPR certification, and administrative procedures involved in operating a McAlister’s Deli® restaurant (i.e., food cost analysis, interviewing techniques, and Profit & Loss statement overviews).

Q. What form of ongoing support will I receive?

A. As a McAlister’s Deli® franchise owner, you will receive periodic visits from your Franchise Business Consultant who will provide guidance, support and answer any questions you may have. We are always a phone call away for answers to any questions that arise.

Q. What is the term of the typical McAlister's Deli® franchise agreement?
A. The term of the typical McAlister’s Deli® franchise agreement is 20 years. The franchise agreement is renewable for 10 years for an express restaurant and 20 years for a traditional restaurant, provided renewal criteria are satisfied.
Q. What is my next step?
A. We ask that you fill out the Get Started form. We will contact you to discuss whether you qualify and, if so, further review the next phase of the process.
Get Started

*This figure represents the financial performance of 81 franchised traditional McAlister’s restaurants that were in operation continuously during fiscal year 2017, based on the weekly sales reports submitted to us by franchisees during the fiscal year 2017, as published in Item 19 of our April 2018 Franchise Disclosure Document (“FDD”). While there were 381 franchised restaurants operating at the end of fiscal year 2017, 37 franchised traditional restaurants were excluded from the financial performance representation because they did not operate continuously during the fiscal year 2017 and 20 were excluded because they were express restaurants. Of the 324 remaining restaurants, 81 restaurants were in the top quartile and had average net sales of $2,476,448 with 32 restaurants (or 40%) attaining or exceeding the average. The average net sales for all 324 restaurants was $1,693,232 with 145 restaurants (or 45%) attaining or exceeded the average total net sales. You should review our FDD for details about these figures. Some outlets have earned this amount. Your individual results may differ. There is no assurance that you will sell as much.
This information is not intended as an offer to sell a franchise. We will not offer you a franchise until we have complied with disclosure and registration requirements in your jurisdiction. Contact McAlister’s Franchisor SPV LLC, located at 5620 Glenridge Drive, NE, Atlanta, GA 30342, to request a copy of our FDD. RESIDENTS OF NEW YORK: This advertisement is not an offering. An offering can only be made by a prospectus filed first with the Department of Law of the State of New York. Such filing does not constitute approval by the New York Department of Law. RESIDENTS OF MINNESOTA: MN Franchise Registration Number: McAlister’s Franchisor SPV LLC: F-8196.
© 2018 McAlister’s Franchisor SPV LLC. All Rights Reserved.

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